Subprocessors and Third-Party Services
Last updated: December 3, 2025
This page lists all third-party service providers (subprocessors) that process data on behalf of Zendrite. These providers have access to certain data to help us operate the service, provide support, and improve our product.
All subprocessors are contractually required to:
- Protect your data with appropriate security measures
- Use data only for the purposes we specify
- Comply with applicable data protection laws
Infrastructure and Hosting
| Service | Purpose | Privacy Policy |
|---|---|---|
| Heroku (Salesforce) | Application hosting, database hosting, all primary data storage (AWS-based infrastructure) | Link |
| Cloudflare | Security, content delivery network, DDoS protection, SSL/TLS encryption | Link |
| Redis Cloud | Database services including caching, session management, background job processing (Sidekiq job queue and payloads), and debugger operation data storage | Link |
Analytics and Monitoring
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website usage analytics to understand how our service is used | Link |
| Microsoft Clarity | Session recording and heatmaps to improve user experience | Link |
| Facebook Pixel | Marketing campaign effectiveness measurement (marketing pages only) | Link |
| New Relic | Application performance monitoring and error tracking | Link |
| LogAbyss | Application logging, log storage, and log management | Link |
AI and Data Analysis
| Service | Purpose | Privacy Policy |
|---|---|---|
| OpenAI | AI tools for analyzing marketing leads, customer support inquiries, or other business data to improve service and prioritize customer needs | Link |
| Anthropic | AI tools for analyzing marketing leads, customer support inquiries, or other business data to improve service and prioritize customer needs | Link |
Communications
| Service | Purpose | Privacy Policy |
|---|---|---|
| Mailgun | Transactional email delivery for all outgoing emails (account confirmations, notifications, etc.) | Link |
| Google Workspace | Email management (Gmail), customer support communications, and business data analysis (Google Sheets) | Link |
Customer Relationship Management
| Service | Purpose | Privacy Policy |
|---|---|---|
| Pipedrive | Customer relationship management and sales pipeline tracking | Link |
Payments
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing and subscription management (does not share full credit card numbers with Zendrite) | Link |
Changes to This List
We may add, remove, or change subprocessors as needed to improve our service. When we add a new subprocessor that will process personal data, we will update this page and the "Last updated" date above.
Material changes to subprocessors will also be reflected in updates to our Privacy Policy.